Terms & conditions

This website and the Workbook Connect software (the "Service") are provided by Plainsight BV, a company incorporated under the laws of Belgium, with registered office in Belgium ("we", "us", "Workbook Connect").

By accessing this website, downloading the Service, creating an account, or using the free or a paid plan, you agree to be bound by these terms. If you are entering into these terms on behalf of an organisation, you confirm that you are authorised to bind that organisation.

Last updated: 21 May 2026

Workbook Connect provides software that lets business users manage master data stored in supported databases (such as Azure SQL Database, SQL Server, Fabric SQL Database and Fabric Warehouse) directly from Microsoft Excel.

We may add, modify or remove features over time to keep the Service secure, supported and useful. We will not materially reduce the core functionality of a paid plan during a billing period without giving you reasonable notice.

Subject to your compliance with these terms and (where applicable) payment of the agreed fees, we grant you a non-exclusive, non-transferable, revocable licence to use the Service for your internal business purposes.

You agree not to:

• copy, modify, reverse engineer, decompile or create derivative works of the Service, except to the extent permitted by mandatory law;
• resell, sublicense, rent or otherwise make the Service available to third parties;
• use the Service to store or transmit unlawful, infringing, defamatory or harmful content;
• attempt to gain unauthorised access to the Service, other accounts, or the underlying infrastructure;
• use the Service in a way that violates applicable law, including data protection and export control rules.

You are responsible for keeping your credentials secure and for all activity carried out under your account.

We make a free plan available, and we may offer beta features from time to time. Beta features are provided "as is", without warranty of any kind, and may be modified or withdrawn at any time. Any data you process using a beta feature is your responsibility; we recommend not using beta features for production workloads.

Prices for paid plans are shown on our pricing page and are exclusive of VAT, unless stated otherwise. Belgian VAT is added where required by law; for B2B customers established in another EU Member State with a valid VAT number, the reverse charge mechanism may apply.

Subscriptions are billed in advance for the agreed billing period (monthly or annual). Unless otherwise agreed in writing, subscriptions renew automatically for the same period at the then-current price.

Invoices are payable within the period stated on the invoice. Late payment automatically and without prior notice gives rise to interest at the rate set by the Belgian Act of 2 August 2002 on combating late payment in commercial transactions, together with a fixed indemnity for recovery costs as provided by that Act.

Workbook Connect is primarily aimed at businesses. If you are a consumer within the meaning of Book VI of the Belgian Code of Economic Law and you purchase a paid plan online, you have the right to withdraw from the contract within fourteen (14) days without giving any reason.

By starting to use the Service during this period you expressly request immediate performance and acknowledge that you lose your right of withdrawal once the Service has been fully performed. For digital content not supplied on a tangible medium, the right of withdrawal is lost once performance has begun with your prior express consent.

The Service, including all software, documentation, designs, trademarks and logos, is and remains the exclusive property of Plainsight BV or its licensors. Nothing in these terms transfers any intellectual property rights to you, other than the limited licence to use the Service set out above.

You retain all rights to the data you process with the Service. You grant us a limited licence to host, copy and process that data solely as necessary to provide the Service to you.

When we process personal data, we do so in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679), the Belgian Act of 30 July 2018, and our Cookie Policy.

Where you use the Service to process personal data of your end users, you act as the controller and we act as the processor on your behalf. The terms of this processing are set out in a separate Data Processing Agreement, which forms part of these terms when you subscribe to a paid plan.

We provide the Service with reasonable care and skill. Beyond what is required by mandatory Belgian law, we give no other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose or non-infringement.

To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with the Service is limited, per calendar year, to the fees actually paid by you for the Service during the twelve (12) months preceding the event giving rise to the claim.

We are not liable for indirect or consequential damages, including loss of profit, loss of revenue, loss of data, loss of goodwill or business interruption. Nothing in these terms excludes or limits liability that cannot be excluded or limited under Belgian law, including liability for fraud, gross negligence, wilful misconduct or death or personal injury caused by negligence.

These terms apply for as long as you use the Service. You may terminate your subscription at the end of the then-current billing period in accordance with the cancellation instructions in your account or by contacting us.

We may suspend or terminate your access to the Service with immediate effect if you materially breach these terms, fail to pay an undisputed invoice after a reminder, or use the Service in a way that creates a security or legal risk.

On termination, your right to use the Service ends. We will make your data available for export for a reasonable period before deleting it, except where retention is required by law.

We may amend these terms from time to time, for example to reflect changes in the Service or in applicable law. We will notify you of material changes by a notice on this website or by email. The updated terms apply from the date indicated; if you continue to use the Service after that date, you are deemed to have accepted them.

These terms are governed by and construed in accordance with the laws of Belgium, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods.

Any dispute arising out of or in connection with these terms that cannot be resolved amicably will be brought exclusively before the competent courts of the judicial district of the registered office of Plainsight BV. Where you are a consumer, this clause does not deprive you of the protection of mandatory provisions of the law of your country of residence, including access to the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Questions about these terms? Reach us through our contact form.